Listen To Your Customers

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Economics • Economics Tech • Information Technology

Eps 1105: Listen To Your Customers

The too lazy to register an account podcast

When your reps listen to customers, service interactions tend to be smoother.
Listening to customers isn't just a way to improve customer satisfaction.
In order to truly listen, your reps need to remain silent until the customer has finished explaining their problem.

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Host

Michele Franklin

Michele Franklin